Resources – we want to try to get out as many resources as we can!
UR Community Reach TV programs
Watch our latest program, featuring a Manchester crossing guard, who spearheaded the Veteran Banner program. Richard is so dedicated to honoring Veterans and his commitment is inspiring.
About The Wall That Heals:
The Wall That Heals is a replica of the Vietnam Veterans Memorial in Washington, D.C. This traveling exhibit includes a three-quarter scale replica of the Wall and a mobile Education Center, honoring those who served in the Vietnam War.
How You Can Help: With the event approaching on September 19th, we need your support to make it a success. Here are some ways you can get involved:
1. Sponsor or In-Kind Donations: Your sponsorship or in-kind donations will help us bring this tribute to our community.
For in-kind donations, please email: promotionsTWTH@manchesterelks.org
2. Volunteer: We need volunteers for various roles.
3. Motorcycle Escort: We are organizing a motorcycle escort to accompany. The Wall That Heals to Manchester. If you or your organization would like to participate, please let us know.
This is a national free event, and we welcome participation from all towns, veterans, and everyone who wishes to honor those who served. For more detailed information about the event, please visit our main website: The Wall That Heals.
If you have any questions or need more information regarding sponsorship, in-kind donations, volunteering, or the motorcycle escort, please fill out this JotForm. The appropriate coordinator will reach out to you promptly to provide further details and assistance.
North Central Area Agency on Aging
We are a regional non-profit organization based in Hartford, CT, that provides planning, management of funding and advocacy services to older persons and their caregivers!
NCAAA Resource Directory: https://xxwa2f.p3cdn1.secureserver.net/wp-content/uploads/2024/03/2024-NCAAA-Title-III-Directory.pdf
CALL US TOLL FREE 1-800-994-9422
LOCAL NUMBER 1-860-724-6443
EMAIL info@ncaaact.org
LOCATION 151 New Park Ave, Hartford, CT 06106
BUSINESS HOURS Monday – Friday 8:30am- 4:30pm
Find the Area Agency on Aging near you.
Check out the website of AgingCT. They are a statewide network of coordinated information, supports, and services to help Connecticut navigate their aging journey based on their care setting, preferences, and needs. https://agingct.org/
New Wheelchair Information Effective July 1, 2024!!
TAKE ACTION TO GET YOUR WHEELCHAIR FIXED QUICKLY!
KNOW YOUR RIGHTS UNDER THE NEW CT WHEELCHAIR REPAIR LAW, PA 24-58
Effective July 1, 2024!
What You Need to Know
CT’s New Wheelchair Repair Law, PA 24-58 (available at AN ACT CONCERNING WHEELCHAIR REPAIR REQUIREMENTS), which went into effect July 1, 2024:
• Requires wheelchair suppliers to respond to a call or email seeking a repair of a wheelchair within one business day
• Requires wheelchair suppliers to order any needed parts for a wheelchair within three business days
• Requires the wheelchair supplier to actually repair the wheelchair within ten (10) business days of the call or email seeking repair (Note: Days waiting for required insurance prior authorization or for parts to be received do not count toward the 10 days.)
• Protects your right to receive wheelchair repairs in your home. (Therefore, a wheelchair provider should not tell you that you can receive a timely repair [within ten business days] only if you come into the shop.) Under the law, you are entitled to a timely repair at the location of your choice.
• Prohibits prior authorization requirements for custom wheelchair repairs for Medicaid enrollees immediately and for private insurance enrollees starting on January 1, 2025, for the first five years after delivery.
• Refer to CT Wheelchair Repair Law PA 25-58 when asking the company for a repair, either by phone or email
• Only agree to an in-shop repair if it’s more convenient for you. The wheelchair provider should NOT attempt to pressure you into coming into the shop, including by promising a timely repair (ten business days) only if you come into the shop.
• If asked to come to the shop, you may respond (as applicable):
o I cannot travel safely with a broken wheelchair
o I cannot safely transfer out of my wheelchair in your shop
o I do not have access to transportation to your shop
o Under PA 25-58, you have to fix my wheelchair in 10 business days, whether in shop or in my home
• Be sure to follow up all phone conversations with an email to the wheelchair provider, if you are able. Include the name of the person you spoke to, a brief synopsis of the call, relevant background information, and any next steps promised:
o NuMotion: (860) 671-0700
Aubrey Laliberte aubrey.laliberte@numotion.com
o National Seating and Mobility: (860) 666-7500
newington@nsm-seating.com
niantic@nsm-seating.com
o Agawam Medical Supply: (413) 789-1100
o Home Health Pavilion: (845) 282-0493
What You Need to Do
Report Any Delays
If your repair has exceeded the 10-business-day time frame and/or you have been pressured to bring your wheelchair into the shop in order to get a timely repair (10 business days):
• Contact your wheelchair provider for an update and estimated repair completion date.
• Call the Reporting Hotline of the Office of the State Healthcare Advocate, at
866-466-4446 and/or email them at Healthcare.Advocate@ct.gov
(and cc the Wheelchair Repair Coalition at: wcrepairct@gmail.com)
o Clearly state that you are reporting a wheelchair repair delay/non-compliance
o Include the name of the wheelchair provider, date and means of initial request for repair, and any relevant information
Contact Us
If you have any questions or comments for the CT Wheelchair Repair Coalition, contact us at:
Email: wcrepairct@gmail.com Facebook: @wheelchairreform Twitter: @repairmychairct
Kind regards,
Michelle Puzzo, Executive Director
860-430-4557
info@urcommunitycares.org
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